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This Privacy Policy outlines how Lugu Shea Butter (referred herein as “Lugu Shea,” “we,” “us,” or “our”) collects, uses, maintains, and protects your personal information when you visit our website or engage with our products and services. We are committed to safeguarding your privacy and ensuring the security of your personal data. By accessing our website or using our products and services, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
– Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and other relevant details when you interact with our website, place an order, or subscribe to our newsletters.
– Payment Information: When you make purchases through our website, we may collect payment details such as credit card information or other payment methods.
– Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, referral URLs, and other data collected through cookies and similar technologies.
- How We Use Your Information
– To Process Orders: We use the information you provide to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
– To Improve Our Services: We may use your feedback and usage data to improve our products, services, and website functionality.
– To Send Promotional Communications: With your consent, we may send you promotional emails, newsletters, and marketing communications about our products, special offers, and events.
– To Ensure Security: We use your information to maintain the security and integrity of our website, prevent fraudulent activities, and protect against unauthorized access.
- Information Sharing
– Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications. These service providers are obligated to maintain the confidentiality and security of your personal data.
– Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests.
- Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee the absolute security of your information.
- Your Rights
You have the right to access, update, or delete your personal information held by us. You may also choose to opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.
- Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to delete such information.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@lugushea.com.
This Privacy Policy was last updated on 1st of April 2024.
